Shipping & Returns
1.What shipping method do we use?
we ship packages to all over the world using DHL/UPS/Fedex
2.When will I get my packages?
we try our best to ship your packages as soon as possible,you will always get your packages within 2 business day after you pay
3.where can I get the tracking number
Tracking number will be infored within 24 hours after you place the order,please check junk inbox to get the number. You can also login your account to check tracking number.
we try to provide the best shopping experience,let's solve the issue for you when you are not satisfied with the products.
1.when you are not satisfied with the products, please contact us first through livechat or our cumstomer service department email:firstname.lastname@example.org are devoted to providing the best service.
2.details of returning or exchanging products
The products have no quality problems
The products can not be used, and are kept in origin condition, You should pay for the shipping fee if you want to exchange or return the products.
The products have quality problems
we guarantee the quality of our produts, and our staff have checked all the packages before we ship them, but Unfortunately, because of shipping or something others, the products come with problems.Before you return the products,please contact us fist, we can confirm your return request.